Hi, I am looking for a full time job.
During the past six years, I have been promoted to increasingly responsible positions in the call center industry, serving as a Customer Service Representative, Mentor, Subject Matter Expert, and Supervisor.
Throughout my tenure, I have built lasting customer relationships, salvaged key accounts, and strengthened customer loyalty. I worked with big companies like Google, Intuit, T-Mobile, and Shopify.
I was in charge of handling customer questions and concerns quickly and professionally (through live chat, phone calls, and emails).
Currently, I provide several services, including document preparation, maintaining files, and record keeping.
I know tools such as follows:
✔️Zendesk ✔️Hubspot ✔️Intercom ✔️Notion ✔️Canva ✔️Hootsuite ✔️Trello ✔️Ring Central ✔️Quickbooks ✔️Document ✔️Slack ✔️Zoom ✔️Skype ✔️WhatsApp ✔️Microsoft Office (Word, Excel, PowerPoint, Outlook) ✔️Google Apps (Docs, Sheets, Slides, Forms, Sites, Photos, Drive)
I look forward to discussing how my skills can be of value to your company.