Cloud-Based Voice Assistant Solutions Popular among Smaller Companies
For a company to create brand loyalty, it is important to listen to what customers have to say and resolve their queries as quickly and efficiently as possible. That is why most large companies have a contact or call center, or outsource these tasks to one. When people call the customer support number, they are greeted by a human-like voice that gives them directions, asking them to press certain numbers on the dial pad depending on the purpose of calling.
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